SIDO-ATASIO-AIASO-IDEA Symposium
Course Andrea Cook, Lake Tapps, WA, USA
Orthodontic Excellence: Developing a Patient-Focused Teamwork Training Path
Room 1

Friday 19 April

Course for Orthodontists, Dental Hygienists and Dental Assistants

  Coordinators: Silvia Allegrini, David De Franco, Daniela Garbo
  Introduction: Rossella Abbondanza, Gianna Maria Nardi, Barbara Piga, Ute Schneider-Moser
 Chairs: Silvia Allegrini, David John De Franco, Daniela Garbo
13:30 - 15:30   Cook Andrea
Patient Service Vs. Patient Experience. What Is the Difference Between These Two Scenarios?
15:30 - 16:00  
Coffee Break
16:00 - 18:00   Cook Andrea
Communication: a vital component of any orthodontic practice